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Error message: Failed to find a new solution

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Hi, I am new to comsol.I have created a geometry which has glass fibre block on which there is a platinum strip to study the Joule heating due to current flow through platinum strip. On computing it shows the following error message: Failed to find a solution. Maximum number of segregated iterations reached. In Segregated step 2: There was an error message from the linear solver. The relative residual(0.68)is greater than the relative tolerance. Returned solution is not conerged. Please help me to find out what the error means and what should I do to compute the program. With Regards Minna.


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